Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a full refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and must be in the original packaging.
Please note that certain products cannot be returned due to hygiene or safety reasons.
Non-Returnable Items
Several types of goods are exempt from being returned, including but not limited to:
- Perishable goods such as food, flowers, newspapers, or magazines
- Intimate or sanitary products
- Hazardous materials
- Flammable liquids or gases
Additional non-returnable items include:
- Gift cards
- Downloadable software products
- Certain health and personal care items
To complete your return, a receipt or proof of purchase is required.
Please do not send your purchase back to the manufacturer.
Partial Refunds (if applicable)
In certain situations, only partial refunds may be granted:
- Books with obvious signs of use
- CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error
- Any item returned more than 30 days after delivery
Refunds
Once your return is received and inspected, you will receive an email notification confirming receipt of your returned item.
We will also notify you whether your refund has been approved or rejected.
If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few business days.
Late or Missing Refunds
If you haven’t received your refund yet:
- First, check your bank account again.
- Then contact your credit card company, as it may take some time before the refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund appears.
If you’ve done all of this and still haven’t received your refund, please contact us at support@ultravaluestore.club or call +1 (734) 389 7408.
Sale Items
Only regular-priced items may be refunded.
Sale or discounted items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged.
If you need to exchange an item for the same one, please send us an email at support@ultravaluestore.club and mail your product to:
📍 447, Broadway, New York, New York 10013, United States
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift, or the gift giver had the order shipped to themselves, we will send a refund to the gift giver, and they will be informed about your return.
Shipping Returns
To return your product, mail it to:
📍 Modaonbudget
447, Broadway, New York, New York 10013
United States
You will be responsible for paying your own shipping costs for returning your item.
Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the time it may take for your exchanged product to reach you may vary.
If you are returning a high-value item, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item.
Need Help?
For any questions or concerns regarding refunds and returns, please contact our support team:
📧 support@ultravaluestore.club
📞 +1 (734) 389 7408